HOW TO ORDER

 

Ordering: Due to the large size of certain products and that all items are made to order, orders are not entirely processed online.

If you want to place an order or obtain a quotation, please call us at 800-392-6896 or e-mail us at info@felber.net. Let us know the item(s), the quantity and the shipping location [city, state & ZIP]. Item prices are listed on our website, as well as on the price list pdf and hard copy catalog. See below for packing information. The freight amount can be determined after you contact us.

We will provide a delivered price quotation [including lead time] via fax, phone, e-mail, or US mail [your choice]. If accepted, our quotation typically needs to be returned with a signature of approval.

 

 

Terms and Conditions

 
Material: All prices are for ornaments cast in plaster for interior applications. Prices for cornice, friezes, and mouldings are based on a minimum quantity of 40 l.f.
Prices: All prices are F.O.B. our shop in Norristown, PA. No sales tax is included in catalog prices. Prices are subject to change without notice. Items may be discountinued without notice.
Terms: Orders less than $500.00 - submit payment in full with order.
Orders greater than $500.00 - 50% deposit required with order.
Balance due prior to shipping. Credit terms available with satisfactory references.
Packing/crating: Items within certain size and weight criteria will be sent via UPS. All other items will be sent via common carrier [truck].
Returns: Catalog and and custom items are made to order and are not returnable. Please be sure you have checked the size and dimensions of the prices you are ordering.
Damage claims: Felber Ornamental Plastering Corp. is not responsible for loss or damage in transit. Claims for damage will be filed by Felber against carrier. Make a complete overall examination of shipment before and after unpacking units. With common carrier deliveries, mark bill of lading "contents not inspected" before signing.

If package(s)/crate(s) is damaged, call Felber immediately and have carrier note the damage on the delivery ticket.

If damage is noted, do not unpack units completely until inspected by carrier. Please do not dispose of any damaged units or packing material. Any damaged or missing items must be noted on carrier's delivery ticket.
Note: Felber Ornamental Plastering Corp. reserves the right to make changes in all prices and specifications contained in this catalog and to discontinue models without notice.


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Terms & Conditions